Job description

We are Innovative Oral Surgery and Dental Implants, an Oral and Maxillofacial surgery center that has served the Philadelphia & Montgomery County area for more than 40years. We are looking for candidates with receptionist/customer service background in a dental or medical office to join our growing practice. The successful candidate will be answering incoming phone calls to scheduling patient appointments, answering patient questions, front desk check in all while keeping patient satisfaction at the core of every decision and behavior.

Responsibilities

• Check in patients for procedures
• Check out patients
• Answers phone and schedules patients for efficient use of doctor’s time.
• Make follow up appointments as needed.
• Ensure that HIPAA protocols are followed.
• Regularly required to sit, walk, stand, and use hands.

Skills

• Front Office experience in a dental or medical office preferred.
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school or GED certification

Job Type: Full-time

Salary: $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

You will be assigned to work at one of our three locations, however ideally the perfect candidate would have the ability to commute as needed to all three of our locations:

• Abington, Pa
• Feasterville, Pa
• Newtown, Pa

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Dental/Medical front desk: 1 year (Preferred)

Work Location: One primary location, with ability to commute to other locations as needed.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Feasterville-Trevose, PA 19053: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental office: 1 year (Required)
• Dental receptionist: 1 year (Required)

Work Location: In person

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