Job description

About us

BAYMONT INN & SUITES HAMMOND LA is a small business in Hammond, LA. We are professional and agile.

Our work environment includes:

• Modern office setting

We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, checking them in and out of the hotel, answering phone calls, and providing information about the hotel and local area. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet and welcome guests upon arrival.
• Answer phone calls and respond to guest inquiries.
• Maintain a clean and organized front desk area.
• Provide information about the hotel, its amenities, and the surrounding area.
• Process payments and check-ins/check-outs.
• Ensure all guests receive a warm welcome and a fond farewell.
• Handle guest complaints in a professional manner.

Job Types: Full-time, Part-time

Pay: $9.00 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Hammond, LA 70403: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience (Preferred)

Work Location: In person

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