Front Desk Agent
Job description
- Greet guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.
- Informed customers about payment methods and verified credit card data.
- Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals.
- Provided information about hotel, restaurant, nearby attractions, available rooms, rates, and amenities.
- Reviewed items of note to determine what needed to be communicated to staff of subsequent shifts.
Job Types: Full-time, Part-time
Pay: $12.50 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- Linthicum Heights, MD 21090: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Front desk: 2 years (Required)
- Customer service: 1 year (Required)
- Administrative experience: 1 year (Required)
- Hospitality: 1 year (Required)
- Hotel experience: 1 year (Required)
Work Location: In person
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