Job description
Front Desk Agent
Stow, OH
Hampton Inn and Suites is currently seeking a full-time Front Desk Agent to service their Stow, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.
Schedule:
- Full-time
- Weekend availability
What can Hampton Inn can offer YOU?
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- 401k
- Paid time off
Our Front Desk Agent will:
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
- Manage room bookings in-person, online, and through incoming calls
- Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
- Perform regular bookkeeping duties
- Connect with housekeeping department to ensure guest accommodations are ready
Pay: Dependent on experience
The right candidate will have:
- Previous experience working a front desk in a hotel setting
If you are interested in this position, please submit a current resume for consideration!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Stow, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person
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