Job description

I. JOB SUMMARY:

The goal of the Front Desk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all front desk duties. This is a seasonal position. 15-20 hours weekly. Saturdays and Sundays and rotating weekdays.

II. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

· Greet and check in each member that enters the fitness facility

· Build rapport with members, and get to know each of them

· Answer all phone calls and member inquiries with clear information for each member

· Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees

· Assist trainers in managing their schedules and tracking member sessions

· Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc.

· Assist with keeping the fitness center stocked with various including food, drinks, towels, etc.

· Maintain a clean and organized front desk and lobby area

· Attend all required meetings and training for Fitness staff

· Serve as Floor Attendant and assist with special events when needed

· Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness

III. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Strong organizational and communication skills and outstanding customer service skills

· Excel at building relationships with a variety of individuals

· Have a positive attitude that contributes to a positive team culture

IV. REPORTS TO: Fitness Coordinator

V. SUPERVISES: No supervisory responsibilities

Job Type: Part-time

Pay: $9.00 - $10.00 per hour

Shift:

• 4 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Greensboro, NC 27408: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.