Basic Function

Under the direction of an assigned supervisor, provide assistance and information to students applying for financial aid; perform a variety of general clerical duties; maintain lists and statistics related to assigned activities.

Representative Duties

Provide assistance and information to students applying for financial aid; answer telephones and greet visitors; interpret and explain related rules, policies, procedures and regulations.

Assist students in the completion of financial aid applications and verification forms; review documentation; determine applicant status; determine eligibility for fee waivers; schedule interview appointments.

Perform a variety of general clerical duties; compose routine correspondence; maintain filing systems; type and process various lists, forms and cards.

Compile and maintain a variety of statistical information related to financial aid; prepare statistical reports as required.

Produce and mail various verification forms and notices to students including award and eligibility letters; update student records in computer utilizing specialized software.

Communicate with the public, other departments and outside agencies to exchange information; refer to appropriate financial aid staff; provide information on the availability of grants, loans and scholarships.

Provide work direction and guidance to student workers.

Attend various workshops and training seminars as assigned.

Perform related duties as assigned.

Minimum Qualifications

Any combination equivalent to: graduation from high school and two years of general clerical experience.

Knowledge and Abilities

KNOWLEDGE OF:
Modern office practices, procedures and equipment.
Telephone techniques and etiquette.
Statistical record-keeping techniques.
Operation of a computer, specified software and data entry techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Business letter composition and basic report preparation.

ABILITY TO:
Learn the financial aid application procedure.
Maintain accurate and complete files and records.
Learn and explain the scholarships, grants, loans and awards available through the college and the requirements of these programs.
Learn, apply and explain laws, rules and regulations related to assigned activities.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Perform clerical duties such as filing, typing and duplicating materials.
Answer telephones and greet the public courteously.
Complete work with many interruptions.
Compose correspondence and written materials independently.
Operate office machines including a computer and specified software.
Meet schedules and time lines.
Work confidentially with discretion.

First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by March 29, 2023 are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.

Completed application packet must include:

• Completed Online Application for Employment form
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts, if applicable
• List of five (5) professional references – Listed on application form

It is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application.

Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. EEO Plan 2021-2024

Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment

The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

Kern Community College District provides a rich health and welfare benefits package to our full-time permanent employees, including Health, Dental, Vision, Life Insurance, and Long-term Disability. In addition to the above benefits, the District also offers a robust voluntary benefits selection.

Limited benefits and Affordable Care Act (ACA) benefits are offered to less than full-time and temporary employees.

For a detailed list of benefit eligibility please visit our Benefits Website