Field Service Technician

Full Time
Santa Fe Springs, CA 90670
$18 - $32 an hour
Posted
Job description

Job description

Toyota Material Handling Solutions (TMHS) has been serving the material handling needs of the Los Angeles area since 1973. We have remained the #1 material handling and logistics provider in Los Angeles County since 2000. We dedicate ourselves to continuous improvement or “kaizen” which focuses on finding a better way to do things. That commitment runs through the entire Toyota Material Handling Solutions organization, from our service technicians to our accounting department. After all, the Toyota way means always seeking a better way.

We are a full service, one-stop-shop Material Handling Solutions Company providing new, used, rental, parts, service and training on forklifts and other Material Handling equipment. We also provide systems, racking and shelving, docks and doors, warehouse floor cleaning and port terminal equipment.

Full-time Forklift Field Mechanic / Technician Job Summary:

We are seeking a Forklift Field Mechanic to join our team! This position requires knowledge of general material handling equipment. The Forklift Technician must be capable of trouble shooting and providing repairs on an as-needed basis. It is essential for the Forklift Mechanic to possess good knowledge of parts and the ability to determine if a part needs to be replaced or repaired. In addition, the Forklift Technician must be able to write clear job recommendations and descriptions as well as ensure all paperwork is completed and given to department Supervisor in a timely manner.

Job Duties and Responsibilities:

  • Ability to communicate with customers both in-house and in the field
  • Ability to determine whether work should be done in-field or in-house
  • Repair gasoline, LPG, electric or diesel-powered forklifts.
  • Make repairs as needed including replacing worn or broken parts, adjusting brakes, tightening body bolts, aligning wheels, etc…
  • Lubricate vehicle and perform other duties in connection with maintenance and operation of lift truck, as required.
  • Perform manual labor, as needed, such as heavy lifting and operating power equipment.
  • Inform Supervisor of maintenance problems as they arise.
  • Complete paperwork, as needed, to open and/or close work orders.
  • Attend technical classes/training when offered by Management.
  • Practice safe work habits.
  • Keep van clean. Report any vehicle problems to your supervisor.
  • Perform other duties as assigned by Supervisor.

Required Skills and Abilities:

  • High school graduate
  • Three to five years material handing technician experience
  • Excellent driving record (as shown on current DMV report)
  • Will be expected to drive (company van/gas provided) to TMHS customer sites. Sites vary over the general Los Angeles area
  • Ability to read and follow Thomas Guide directions
  • Own your own tools and tool box
  • Must be able to write and spell English clearly and correctly
  • Customer service attitude and aptitude
  • Good attendance and punctuality a must
  • Must be reliable, report to work on time, follow directions and get along well with coworkers and management personnel
  • Expected to attend technical classes when offered by management
  • Appearance must be neat and professional

Education and Experience:

  • High school diploma or equivalent (GED), required.
  • One (1) to three (3) years' previous equipment, material handling, or automotive experience, preferred.
  • Forklift maintenance experience, preferred.
  • Previous equipment, material handling, or automotive experience, preferred.

Physical Requirements:

  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, sitting, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
  • Must be able to physically operate power machinery, use hand tools, use air compressor tools, band saw and department grinder, steam cleaner, and parts washer machines,
  • Must be able to physically lift 50 pounds unaided
  • Must be able to physically listen, speak and interact with other Company associates, vendors, and customers regarding Service department needs.
  • Must be physically able to operate / drive a company van or Hino
  • Must be physically and mentally able to read, write and follow directions

Competencies:

  • Initiative; Undertakes self-development activities. Looks for and takes advantage of opportunities. Asks for help when needed.
  • Communication: Expresses ideas and thoughts verbally and in written form. Exhibits good listening and comprehension. Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Keeps others adequately informed. Selects and uses appropriate communication methods. Writes clearly and informatively. Edits work for spelling and grammar.
  • Customer Service: Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
  • Job Knowledge: Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Uses resources effectively.
  • Problem Solving: Identifies problems in a timely manner. Develop alternative solutions. Gathers and analyzes information skillfully.
  • Quality: Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Monitors own work to ensure quality.
  • Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Supports everyone’s efforts to succeed.

Job Type: Full-time

Salary: $18.00 - $32.00 per hour

Experience: Mechanical knowledge: 1 year (Preferred)

License/Certification: Driver's License (Required)

Work Location: Multiple Locations

Job Type: Full-time

Salary: $18.00 - $32.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Experience:

  • Mechanical knowledge: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: On the road

Job Type: Full-time

Pay: $18.00 - $32.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 3 years

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Work setting:

  • In-person
  • Outdoor work
  • Warehouse

Ability to commute/relocate:

  • Santa Fe Springs, CA 90670: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Mechanical knowledge: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

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