Job description

PIA Automation US seeks a Field Service Controls Engineer as part of our Customer Service Team.

Responsibilities:

• Be the face of the company by demonstrating professionalism and providing the highest level of customer support at customer facilities.
• Provide software (PLC’s and robots) support on equipment in the field.
• Develop, install, and debug software modifications for new components on equipment in the field.
• Install, commission, and service PIA machines at customer’s site.
• Ability to seek out critical information (data) from equipment and customer to achieve solutions to problems.
• Be able to formulate a troubleshooting plan based on failure trends.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains report with customers by examining issues; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
• When not in the field, work with our software development team at our US Facility in Evansville, Indiana.
• Collaborate with customers to gain a common understanding of intended machine function.
• Troubleshoot electric, hydraulic, and pneumatic circuits (utilizing all applicable circuit diagrams).
• Participate in off-hours support rotation
• Ability to work flexible shifts and to adapt to changing work schedules (often due to equipment availability)
• Travel requirement up to 50%

Qualifications

• AAS technical degree with an automation focus is required OR prior company-provided Allen-Bradley training.
• Experience in an industrial automation tech (or engineer) capacity in a manufacturing facility, is a plus.
• Well-rounded exposure to pneumatic and fluid control systems is preferred
• Must be able to read electrical, fluid, and pneumatic diagrams
• Must be familiar with foundation and component (mechanical) prints
• Skilled at troubleshooting machinery, especially via PLC code and various types of diagrams.
• Experience with Allen-Bradley and/or Siemens PLC’s is a plus
• Robot experience is a plus.
• Firm understanding of machine safety standards
• Strong interpersonal and technical writing skills are a must.
• Must be proficient with MS Excel and Word.
• Ability to travel to customer sites (some international)

What does PIA offer?

• PIA Academy, an excellent in-house training program
• PIA Life, because we care about the well-being of our employees
• PIA Worldwide, an international company that offers working experience at PIA locations in North America, Europe, and Asia
• Competitive pay based on experience, clear career path/development, medical/dental/vision insurance, generous paid time off, and 401k with company match

Job Type: Full-time

Pay: From $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift

Willingness to travel:

• 50% (Required)

Work Location: One location

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