Job description

Job Description: REACH Family Engagement Coordinator

Organization Summary: The REACH Project (REACH) is a non-profit 501(c)(3) that addresses the challenges facing low- income service workers, primarily but not exclusively, Texas A&M contract workers. REACH offers integrated programs and services focusing on financial stability, entrepreneurship, homeownership, health and wellness, education and community development. REACH’s vision is to create transformative campus communities where multigenerational poverty no longer exists.

Position Summary: The Family Engagement Coordinator (FEC) is a part-time team member who plays a key role in ensuring the success of the workers and their families who participate in REACH’s Entrepreneurship and 7 Steps to
Homeownership and Programs. The FEC will serve as the program participants’ cheerleader, accountability partner, communications liaison and go-to contact for program questions and logistics. With training and support from the
REACH leadership team, the REACH FEC will utilize various communication strategies (email, phone/text, social media, etc.) to provide support, structure and encouragement to program participants, help share their success stories, and serve as the “face” of REACH to the participants and their families. This position reports to the REACH Director of
Operations (RDO).

Key Responsibilities:

• Build personal relationships with program participants and their families enrolled in the REACH 7 Steps to

Homeownership Journey and Entrepreneurship programs.

• Attend all sessions of the homeownership and entrepreneurship programs to facilitate attendance tracking, engage with families in-person, and represent REACH to the families/program participants.
• Utilize multiple communication modes, (e.g., email, phone/text, social media) to engage REACH families in their programing participation, and to foster community among all the families who REACH serves.
• Develop and report on a communication/engagement tracking document (e.g., calendar)
• Assist with organizing program participant intake and attendance data.
• Work with REACH’s Program Manager and volunteers to ensure successful family-student/volunteer interactions.
• Report any opportunities for improvement/best practices for REACH’s communication efforts to optimize the success of program participants.
• Facilitates access to and engagement with community partners.
• Monitor and respond to community member inquiries received in the general REACH email inbox.

Qualifications:

• Personable, approachable, respectful, and collaborative.
• Ability to communicate, orally and in writing, clearly and effectively with people from varied cultural and socio- economic backgrounds.
• Self-starter, thorough, goal-oriented with strong organizational skills and high attention to detail.
• Must work well both independently and in a team environment.
• Ability to prepare and maintain reports.
• Knowledge of modern office methods, procedures, and software, including Google Suite and Microsoft Office.
• Spanish speaking a plus
• Proficient with email and social media platforms (FB, IG, Whatsapp)

Salary - $16/hour, part-time (15 hours per week)

Work Location – Office hours fully remote; on-site for program sessions and events.

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Job Description – Updated May 4, 2023

Benefits: Work from home | Flexible schedule

The Reach Project is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, religion, military status, citizenship or any other basis protected by law. The Reach
Project prohibits and will not tolerate any such discrimination or harassment.

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Job Description – Updated May 4, 2023

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Schedule:

• Choose your own hours
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Bryan, TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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