Job description

Looking for a candidate to assist our executive team and office for a wholesale company . We are a manufacturer who imports materials from overseas. Support the sales team with LTL shipping quotes Nationwide. 50% of duties will be shipping related, 50% will be assistant the managers with various duties as assigned

Job Purpose:

• Coordinate and verify day to day import shipment data.
• Schedule, track, clear customs for international container shipments
• Provide customer service support by maintaining communications with customers, carriers and vendors.
• Track and communicate shipment delays or documentation issues to our clients and overseas agents.
• Prepare billing information and confirm shipping costs.
• Prepare import documents for distribution to brokerage department and/or Customers’ Broker
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities for domestics and international carriers in order to obtain necessary information in order to process shipments in the best way.
• Monitors the preparation of import shipments and distribution of International Import Documents
• Ensure department is in compliance with company policies and procedures and applicable government regulation
• Review workflows and procedures and provide feedback to maintain a high quality of service
• Documents, records and reports all discrepancies
• Freight Quotes – help to determine best shipping method for products, request air, ocean, courier or common carrier quotes; ensure quotes are correct and provide to Sales team as need

Qualifications:

• Work professionally and effectively with operations staff in order to achieve target goals.
• Develop and maintain positive working relationships with management, peers and co-workers.
• Positive, enthusiastic and flexible attitude
• Team-player mentality
• PC literate; proficient in Microsoft Office (Word, Excel, Google Drive)
• Strong communication and organizational skills
• Language skills a plus, Spanish preferred
• Customer Service and /or administrative experience a plus
• Takes personal responsibility for assigned tasks and works with a sense of urgency to meet deadlines
• High School diploma or equivalent required
• Consistent attendance and reliability
• Positive performance reviews
• Handle other job assignments as determined by the Department Manager

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Google Suite: 1 year (Required)
• Administrative experience: 1 year (Required)
• QuickBooks: 1 year (Preferred)

Work Location: In person

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