eShop Platform Specialist

Full Time
Wilmington, MA 01887
Posted
Job description
Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect.
Job Description
The eShop Platform Specialist will be responsible for defining and executing on plans for the development of eShop platforms as they relate to serving the B2C transactions on the company’s eShop. Reporting to the Director of eShop Platforms this role will be a key player in the architecture and buildup of complex ecommerce capabilities. This new position allows growth and learning in a new team focused on ecommerce sales for the company. It combines customer-centric business acumen with keen understanding of ecommerce technology, IT, supply-chain and logistics, and software skills.
The role includes but not limited to:
  • Define and scope product requirements for the eShop’s B2C platform from an overall perspective based on user needs, business objectives, resources, competition
  • Create roadmaps for improving customer experience and ease-of-use for payment capabilities.
  • Understand company’s B2C touchpoints and develop integration plans for a uniform eShop experience.
  • Collaborate with IT teams to oversee and project manage development and execution.
  • Analyze user feedback and use insights to work with web UX team to help implement the appropriate features.
  • Learn company’s order entry mechanisms as they relate to current and future versions of ERP systems, and devise plans for tying in with eShop’s capabilities.
  • Design, develop and maintain metrics, reports, and platform performance dashboards for internal stakeholders.
  • Monitor platform for performance issues or potential improvement opportunities.
  • Present progress and execution to roadmap timelines to ecommerce management team.
Requirement and Skills:
  • Bachelors Degree – technical/software or equivalent
  • 5+ years in ecommerce, software, IT
  • Knowledge of the ecommerce models and distribution channels in the semiconductor industry
  • Experience in using ERP systems (SAP etc) is a plus. Experience using Pricing software is a plus.
  • Excellent numerical analysis and documentation skills. Attention to accuracy and detail.
  • Collaborative networker – to work closely with multiple stakeholders.
  • Strong communications and presentation skills
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law:
Notice of Applicant Rights Under the Law
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Job Req Type: Experienced
Required Travel: Yes, 10% of the time
Shift Type: 1st Shift/Days

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