Entry Level Manager-Food Service

Full Time
Brainerd, MN 56401
Posted
Job description
Unit Description:
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!

The Entry Level Manager-Food Service position is based in Brainerd, MN with flexibility to travel based on business need. This leader will be responsible for a dynamic group of employees supporting Retail (café dining) and patient food service.

Perks include:
  • Comprehensive benefits that start day 1 of hire
  • No late night shifts
  • 3 weeks paid vacation your first year
  • Tuition reimbursement and growth opportunities

The successful candidate will:
  • create and deliver innovative and enriching cafe experiences for patients, family and staff daily;
  • have oversight of day-to-day operations;
  • deliver high quality food service;
  • manages cash handling protocols & control procedures according to Sodexo policies;
  • mentor, develop, and retain frontline staff;
  • develop and maintain client and customer relationships;
  • develop strategic plans;

Is this opportunity right for you? We are looking for candidates who:
  • have a background in food service or culinary management;
  • are strong mentors, trainers, and coaches for frontline employees;
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • have exceptional organization, attention to detail, and a self-starter mindset

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

Learn more about Essentia Health HERE


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

#IN

What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary:
The Manager I, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client Executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.

Primary Responsibilities:
Client / Customer Service
  • Provide effective communication for client and customers to ensure excellent customer service.
  • Effectively partners with client and Sodexo employees to drive successful outcomes.
  • Complies with all client policies and procedures.
  • Owns and drives operational excellence outcomes of Sodexo and client.
  • Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
  • Creates a continuous quality improvement culture that drives operational efficiencies.
  • Utilizes all operational processes to drive continuous improvement and celebrate
  • successes.


Analysis & Decision Making
  • Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
  • Follows best practices in decision making to determine best solutions for the business.
  • Effective risk management by ensuring consistent regulatory and legal compliance.
  • Supports and drives operational goals and ensures a prompt resolution to mitigate adverse impact on our clients or our performance.
  • Effectively delegates operational responsibilities to appropriate individuals / positions.


Safety
  • Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
  • Behaviors include:
    • Working as a team for safety
    • Communicating Effectively for Safety
    • Managing Safety Risks
    • Optimizing Human and Environmental Factors
    • Recognizing, respond and reporting incidents
    • Adherence to all operational safety practices and protocols
    • Drives a safety culture throughout the team

Qualifications & Requirements:
Basic Education Requirement - Associate's Degree in related field or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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