Engagement Specialist Supervisor (Part-Time)
Job description
Work for Indiana
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.
About the Indiana State Museum and Historic Sites:
The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations including the Indiana State Museum in downtown Indianapolis and 11 historic sites in the Indiana communities of Evansville, Corydon, New Albany, Rome City, Madison, Fountain City, Geneva, New Harmony, Nashville, Vincennes, and Metamora.
Mission: To serve as a catalyst for informal lifelong learning that connects the stories of real people, places, and things.
Vision: Be the leader in informal lifelong learning that is recognized, sought-after and celebrated regionally, nationally, and globally.
Values:
- Inclusion
- Integrity
- Stewardship
- Transparency
Strategic Priorities:
- Engage and serve an expanded and diverse audience through transformative experiences: Collections. Exhibits. Programs.
- Translate/transform our historic sites from buildings/tours to experiences/legacies.
- Brand awareness and reputation management.
- Sustainability (product and financial).
- Organizational culture.
Salary:
The starting salary for this position is $18.24 per hour.
At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.
About the Job:
The Engagement Specialist Supervisor will assist with the management of gallery staff and programming within gallery spaces at the Indiana State Museum and Historic Sites. The position will also be assigned to create detailed schedules and be manager on duty for museum admission hours and special events/evenings. The position will also be assigned as needed within the galleries to engage and interact with museum visitors, assist with visitor questions and concerns, conduct demonstrations and activities, and monitor artifacts and exhibit components.
A Day in the Life:
The essential functions of this role are as follows:
Assist with creation and distribution of staff schedules- Research, plan, and facilitate activities within gallery spaces
- Be manager on duty and supervise gallery staff in absence of Gallery Manager
- Work with the Gallery Manager and Director of Interpretation to develop and implement goals, objectives and learning outcomes for gallery programming
- Manage customer complaints, incidents, and accidents, taking the lead in emergency situations and safety issues
- Enhance the visitor experience in the museum by engaging and interacting with visitors within the galleries, assisting with visitor questions and concerns, and facilitating activities and demonstrations within galleries and throughout museum, as needed
- Train and oversee volunteers who present museum programming within galleries
- Provide excellent customer service to daily visitors, students, educators, and parents
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
- High School diploma/GED; Working towards degree in a related major supplemented by relevant work experience preferred
- Experience working with families and adults in an informal and/or formal environment
- Supervisory experience preferred
- Must be comfortable working independently and demonstrate initiative
- Strong presentation, communication and customer service skills and collaborative work ethic
Schedule Requirements:
- Ability to work Wednesday through Sunday*, with certain early and late hours required. Thursday nights and Sundays are required.
- Up to 29 hours a week, depending on availability
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for part-time employees which includes:
- Paid vacation, personal and sick time off
- Competitive leave policies covering a variety of employee needs
- 12 company paid holidays, 14 on election years
- New Parent Leave
- Free Parking
- Free LinkedIn Learning
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.
johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.