Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Education Manager with Parallon you can be a part of an organization that is devoted to giving back!

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Education Manager to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Manager of Learning and Development leads project teams and individuals in the efficient and effective development, maintenance and delivery of educational programs and initiatives. As a highly strategic department representative, this individual consistently demonstrates solid management skills and behaviors and continually strives to exceed customer expectations. The Manager may participate in task forces, committees, or project teams to drive project plans of key business initiatives. This individual manages direct reports and executes project tasks with specified timelines and budgets, and works closely with subject matter experts to assure course content and delivery meets the needs of targeted audiences. The Manager lends technical expertise to team members for all aspects of curriculum design and delivery. This individual contributes to improving the processes and infrastructure of the department.

What you will do in this role:

• Hires, supervises and mentors Learning and Development colleagues
• Manages team member activities to meet timeline and budget expectations, managing issues and proactively mitigating risks; communicates the status of departmental activities to the Director of Learning and Development
• Maintains current knowledge of all office operations, job specific requirements and related regulations
• Strives to improve current operations by identifying inefficiencies and recurring problems, and by making suggestions to the Director of Learning and Development
• Ensures integration of adult learning concepts in program content and delivery
• Scopes the learning initiative and recommends to leaders the most effective learning strategy and approach
• Comprehends new concepts, content, and processes and converts knowledge into effective training programs and materials
• Develops content and delivers and supports training initiatives for various groups using a variety of delivery methods, including classroom-based, 1:1, self-instructional materials, job aids, virtual classroom, and webinars/web events
• Organizes, schedules and conducts annual and ad hoc education needs assessment as input to the strategic education program
• Researches and promotes best practices for effective learning design in a virtual classroom environment; provides expertise to support other developers
• Recommends and assists other developers in using desktop publishing and graphics packages, simulation software, and audio/visual technology, where appropriate, to produce professional and effective training materials
• Strategizes and coordinates with the management team to integrate new standards, models, and operational improvements into the existing training program
• Assists in researching and assessing new training products, techniques, platforms, and services
• Demonstrates professional and appropriate interpersonal communication with staff of all levels
• Works closely with subject matter experts to assure course content and delivery models meet the needs of targeted audiences; analyzes and reports on training effectiveness; recommend and integrate training improvement strategies based on findings
• Manages team(s), multiple projects, and priorities while adhering to deadlines
• Provides expertise and assistance to instructors, team members, and other locations, as needed

What qualifications you will need:

• Bachelor’s Degree in Business, Education or related field required
• If a desired applicant does not have a Bachelor’s Degree the requirement can be waived IF they are currently in a Bachelor’s Degree program
• Minimum three years management experience, specifically leading education or training activities.
• Healthcare experience preferred

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Education Manager opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.