E-Commerce Department Lead
Full Time
Charter Township of Waterford, MI
From $16.85 an hour
Posted
Job description
Position Title: e-Commerce Department Lead
Department: e-Commerce
Position Reports To: Store E-Commerce Supervisor
Position Summary:
Assist the Store e-Commerce Manager in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Department: e-Commerce
Position Reports To: Store E-Commerce Supervisor
Position Summary:
Assist the Store e-Commerce Manager in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company
guidelines are followed. - Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
- Train all functions and duties of the Selector and Customer Attendant roles.
- Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is
unavailable. - Assist with scheduling to meet operational and associates’ needs.
- Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
- Print and distribute order labels, including orders for perishable departments.
- Troubleshoot e-Commerce equipment and devices.
- Maintain level of supplies needed to perform necessary duties.
- Maintain organization and cleanliness of staging areas and equipment.
- Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.
- Perform required opening and closing procedures.
- Learn and implement process improvements as directed by division or enterprise e-Commerce team.
- Provide feedback on team members daily performance and annual performance reviews.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Behaviors/Skills: Some of the behaviors needed to successfully perform this position are:
Potential Career Path from this position:
Potential Career Path from this position:
- Store Department Manager positions.
- E-Commerce Supervisor
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