Summary of Duties:

• Divisional Quality Director is responsible for customers, program/products and suppliers quality processes definition and implementation within Cabin Floor to Floor (FTF) or improve where already there; in particular, the Quality will be responsible for the followings:

o Make the customer' voice heard and understood within the Floor to Floor business
o Give confidence to customers and Authorities in our ability to satisfy in a sustainable manner their requirements by stimulating and accompanying constantly the improvement of our processes performance
o Develop and promote quality assurance in development by tapping synergies within FTF

• Identify best practices and disseminate them in FTF

o Stimulate continuous improvements in our processes together with FTF continuous improvement lead

• Leveraging on an existing team to be challenged and developed, the Quality Director will have the following missions (to be continued or put in place)
• Enforce quality for Customers and programs:
• Define/improve Customer relation on Quality matters

o Set up the governance with key customers
o Create the QAP (Quality Assurance Plan) for Company

• Customer quality performance monitoring

o Define the KPI for customer performance and ensure deployment in all Divisions and sites
o Set up monthly and quarterly reviews with customers

• Program management

o Set up the network of PQE (Program Quality Engineer) for key programs
o Define DVI and PPAP (Production Part Approval Process) standard within the Company, define deployment plan and support/control implementation

• QMS systems:
• Define/ Improve Company QMS and support deployment and implementation in Company:

o Management process structure of Company

• Audits/ Regulations

o Plan and ensure the completion of internal and external audits
o Define and support deployment of Safran group procedures (GRPs)

• Quality of Products:
• Define standard process for non-conformity management

o Define QRQC Standard process for Company
o Set up a governance for QRQC Standard
o Define a common process for MRB management

• Production quality performance monitoring

o Define the KPI for production quality management
o Define standard quality routines (Daily, weekly, Monthly, etc…)

• Define self-inspection standards

o Progressively empower the operational teams to transfer all the inspection activities to them and focus quality teams towards quality insurance and customer relationships.

• Quality of Suppliers:
• Suppliers selection

o Participate in supplier assessment, selection and perform supplier quality processes assessment
o Define SQA (Supplier Quality Assurance) standard and support deployment it for our Top20 most important suppliers
o Define SQP (Supplier Quality Product) standard to limit the volume of incoming inspection

• Monitor supplier quality

o Define and support the KPI for Suppliers performance
o Define and support the governance of worst suppliers

Qualifications:
Education: Bachelor's degree
Experience: 12 years of experience
Computer Skills:

• Intermediate knowledge Microsoft Office (Word, Excel, PowerPoint)

Other Skills:

• Experience of transformation projects and team management
• Receptiveness and ability to work independently and to foster teamwork
• Effective oral and written communications skills
• Demonstrated ability to handle multiple projects and assignments with attention to detail
• Thorough command of the process of analyzing the context, threats and vulnerabilities
• Good organizational and management skills
• Integrity and exemplarity in all circumstances
• Ability to develop and maintain the status of trusted individuals, and be able to explain issues in readily-understandable terms
• Proven interpersonal skills
• Ability to explain and persuade
• Efficiency and practicality, hands on

Additional Preferred Skills: (not required)

• Experience in an aerospace company
• Masters degree
• Ability to communicate in English Spanish and French