Job Description
Are you an organized person who enjoys keeping track of people and projects? If so, this may be the job for you!
Terracon has an opportunity for a Dispatcher/Scheduler to join our Construction Materials Department in Des Moines, IA. Our Dispatcher/Scheduler will schedule and dispatch construction materials technicians for construction projects where the technician is testing and inspecting soils, concrete, asphalt, masonry, reinforcing steel, etc throughout the Des Moines and surrounding areas. This is a fast-paced position which requires multitasking use of phone, email and text communication with client representative, contractors, project managers and technicians and other as applicable regarding the services to be provided.

Safety is Terracon’s most important core value! Terracon provides a safe work environment for our employees and provide safe practices for our technicians to follow. Incident and Injury-Free (IIF) is about care and concern for people. It is our personal and organizational commitment at all levels of the company to everyone going home safe to their family every day. We will hold ourselves responsible not just for our own safety and wellbeing, but for that of everyone around us.

Essential Role and Responsibilities:

• Plan, schedule and dispatch technicians to project sites based on technician skill set, certifications, location, project and priority.
• Provide client with up-to-date information regarding the company’s ability to meet expected project timelines, client needs and project status.
• Follows safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Reports any safety issues or concerns to management.
• Be responsible for maintaining quality standards on all projects.
• Other duties as assigned

Requirements:

• High school diploma or equivalent
• Minimum 3-5 years of relevant experience or the equivalent in training and related experience
• Experience with laptop computer use and Microsoft Outlook, Word, Google Maps and Excel
• Valid driver’s license with acceptable violation history
• Excellent written and verbal communication skills
• Ability to work well under pressure
• Ability to learn new software quickly

Preferred Requirements:

• Construction administrative background with understanding of building and construction terminology.
• 1-2 years dispatch experience.
• Customer Service experience/background

About Terracon
Terracon is a 100 percent employee-owned consulting engineering firm providing quality services to clients. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon currently has more than 5,000 employees in more than 150 offices with services available in all 50 states. Terracon’s growth is due to valued employees exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.