Job description

Dental Practice Receptionist

Pay Range: $15-$27/hr (Varies based on experience)

Part-time schedule: 15-30 hours a week

New Hire Start Date no earlier than June 19th, please do not apply if this does not work for you.

We are looking for a front desk leader who would like to be a part of the founding team at The Dental Bar. The Dental Bar is a new dental practice, elevating the way patients feel about visiting the dentist. We are a privately owned practice, focused on providing top-notch dental care, the latest technology and a high-end patient experience. Join our team and help deliver a dental experience like no other to the patients of Aurora and surrounding areas!

About this role: The Front Desk Leader is responsible for the entire patient experience, from answering phone calls to checking patients out. This position is responsible for all patient related duties such as phone answering, scheduling, insurance verification, insurance billing, and more. We are looking for team members who are focused on providing quality customer service and maintaining a strong professional relationship with others and a positive attitude.

Job Responsibilities:

• Greet and check-in patients
• Check-out patients and collect payment for treatment
• Appointment scheduling with our practice management software
• Answering phone calls and adhering to new patient conversion rate standards
• Verifying insurance benefits
• Management of Accounts Receivable and Collections
• Supporting with patient treatment appointment scheduling as requested
• Creating positive and uplifting patient environments through patient engagement before, during, and after visits
• Understanding and adhering to HIPAA guidelines
• Office management duties including ordering of office supplies, stocking the practice patient bar, and other general maintenance
• Assistance with local marketing efforts such as contacting local businesses and dropping off marketing materials

Basic Qualifications: (preferred not required)

• 3-5 years of experience in a role that focused on customer service (any industry)
• Experience working in a dental office
• Experience in customer-facing job roles

Key Skills and Abilities:

• Superb customer service skills and great at relationship building
• Enthusiastic and highly motivated
• Strong written and verbal communication skills
• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to the dynamic business environment
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Strong demonstration of task completion and dedication to detail
• Team player and great interpersonal skills
• Prompt and timely with work schedule

Benefits:

• Monthly allowance for health insurance
• Free dental care
• HIPAA Certifications
• Company provided scrubs
• Career growth opportunities
• Company-provided online learning courses

Schedule and Location:

• New Hire Start Date no earlier than June 19th, please do not apply if this does not work for you.
• 8 hour shifts
• Monday to Friday, two Saturdays a month
• 24272 East Prospect Avenue, Aurora, CO

The Dental Bar is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job Type: Part-time

Pay: $15.00 - $27.00 per hour

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Aurora, CO 80016: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience with Curve Dental Practice Management Software?

Experience:

• Dental (Preferred)
• Customer service (Preferred)
• Computer skills (Preferred)

Work Location: In person

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