Job description
Office Manager
Specialty Dental Office
Lakewood, CO
Salary: $28 - $32 hr.
Benefits: Monthly Health Allowance, PTO/Sick Time, IRA Contribution, Paid Holidays
Full time: M – TH: Full Days; FRI: Half Day
A well-established, patient-centric endodontic office located in Lakewood, CO, 12 miles west of Denver, CO, has an immediate need for a dynamic professional to perform the vital function of Office Manager. The ideal candidate will cultivate and support our thriving practice and bring professionalism, energy, leadership, and collaboration to the team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Office Management:
● Create an expanding, successful practice through the management of the staff and office.
● Act as first point of contact for all patients, vendors, and visitors, and ensure that all receive exceptional customer service.
● Ensure a smooth and efficient patient flow.
● Responsible for developing a patient-focused culture among staff, leading by example, and ensuring a world-class patient experience for all.
● Train staff members to work together as a productive team.
● Facilitate appropriate systems and integration of systems.
● Build and manage relationships with team leaders at referral offices.
● Responsible for generating quotes and processing insurance and billing.
● Recommend new approaches, policies, and procedures to effect continual improvements in workplace culture.
● Ensure patient-focused company culture by offering continuous feedback, support, and coaching.
KNOWLEDGE SKILLS AND ABILITIES
● Proficient in Microsoft Office suite of products.
● Organized, energetic, self-starter and motivated problem solver.
● Critical thinking skills for problem solving.
● Demonstrated leadership.
● Demonstrates standards of performance (ownership, teamwork, communication, warmth, compassion) that support patient satisfaction.
● Clear and effective communication skills (both written and verbal).
● Superior attention to detail, ability to consistently demonstrate a high level of quality in their work.
● Exceptional customer service skills and strong interpersonal skills.
● Team player with the ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
● Expert knowledge of HIPAA rules, regulations, and compliance.
● Ability to work more than 40 hours a week, on occasion, to meet the needs of the practice.
EDUCATION AND EXPERIENCE
Bachelor’s degree in business administration or Healthcare management, and at least five (5) years in a Medical Office Manager role (preferred).
Job Type: Full-time
Pay: $28.00 - $32.00 per hour
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Lakewood, CO: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dental Office Management: 1 year (Preferred)
Work Location: In person
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