Job description
About the Practice:
Dr. Walter Felton has practiced dentistry in the Richmond, Virginia area for over 35 years and truly enjoys helping our patients with their dental needs. He says, “I really care that dentistry is done correctly, whether we do it by ourselves or we include the very best specialists. I will do things the right way.” Dr. Felton started his own dental practice so he could create the unique work environment he wanted We provide a wide variety of comprehensive dental services are all available under one roof and we have a celebratory atmosphere when a treatment plan is completed and the patient is happy.
Responsibilities:
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number: 2023-7418
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