Customer Service Representative / Routing

Full Time
Hialeah, FL 33018
Posted
Job description
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and problem solving skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Follow directions as given.
  • Must be flexible with time schedule.
  • Clerical Experience.
  • Dispatching and/or Routing.
  • Managing Truck status.
  • Follow up with customers on service provided.
  • Planning routes for next day delivery.
  • Intercommunication.
  • Ability to problem solve, self-guided.
  • Evaluates issues and solutions to provide the best outcome for the client and end-users.
  • Assist with routing issues as they arise and work with the Delivery Specialist for coordination.
  • Managing Spreadsheets.
  • Other miscellaneous duties as assigned.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: One location

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