Job description

THE KIRBY COMPANY

Headquartered in Cleveland, Ohio, The Kirby Company has been helping customers clean with confidence for more than 100 years. Jim Kirby created the first Kirby vacuum cleaner in 1906, and ever since, The Kirby Company has continuously improved its American-made, hand-crafted Kirby Home Cleaning System design to ensure best-in-class performance. Millions of customers from around the world trust Kirby to keep their homes clean.

Duties and Responsibilities:

• Take and process all distribution orders by phone, email, and fax. Assist distributors with carrier options, quotations, and additional support. Coordinate order entry and transportation scheduling for all domestic shipments; tracks shipment and update the estimated time of arrival in AS400.
• Assist Distributors on all disputes or claims involving freight and/or warehousing. Audit and finalize disputes on all domestic transportation and warehousing.
• Review open order reports to verify all orders have printed to the appropriate warehouse.
• Ensure all warehouse locations are reporting daily sales and inventory transactions timely and accurately to ensure accurate inventory levels.
• Review and approve freight and warehouse invoices in accordance with current contracts.
• Willingness to train on domestic order taking and order entry.
• Other duties as assigned.

Required Training, Education & Experience:

• Associate or Bachelor’s degree preferred, APICS CPIM Certification or equivalent in position-related courses or seminars is preferred. Minimum high school diploma required.
• ***MUST HAVE ***1-2 years’ customer service and domestic distribution and transportation experience is required.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent negotiating and math skills preferred.
• Time management skills to effectively plan daily workload to ensure completion of assignments.
• Experience with Microsoft Word/Excel/Outlook.
• Experience with AS400 preferred, but not required.

Additional Details:

• The role requires a positive attitude, a willingness to learn and someone who is a service-oriented individual who will WOW our customers!

The Kirby Company offers a robust benefits package including Medical, Dental, Vision, Life, 401k, 401k matching, Employee Discounts, Employee Assistance Program, Flexible Spending Account, Health Savings Account, and paid time off.

The Kirby Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Cleveland, OH 44102: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.