Job description

Description

Amaril Uniform Company is a wholesale supplier of personal protective equipment / clothing and accessories, based in Fridley, MN. Customer base is national and generally customer contact is by phone or email.

Customer service and support staff are self-regulated and work collaboratively in a peer group setting, with individual office spaces. Each person is expected to regulate their time based on their daily tasks and deadlines, and support their department coworkers if needed.

Expectations

This position is full-time non-flexible: Monday-Friday: 8:00am-4:30pm CST

Location: Fridley, MN (On-Site, Non-Remote)

Experience: No formal experience is required. Ability to work with customers in a friendly, positive manner is an important aspect of the job. Quickbooks experience is preferred but not necessary. Familiarity with Microsoft programs, such as Word and Spreadsheets, is important. Must be able to type.

Benefits: PTO accrual after 1 year (365 days). 401K matching and bonuses available after 1 year (365 days). Healthcare available for FTE employees after 90 days.

Must have reliable transportation.

Key Responsibilities

Þ Answer phones and promptly respond to customer emails and voicemails.

Þ Assist customers with order delivery information, as well as order creation and changes. Transfer customers or take messages, when necessary.

Þ Enter orders into accounting system that are placed by phone, email, and online in e-commerce system.

Þ Process return and repair requests, which may include the creation of UPS labels, in a timely manner.

Þ Print and mail / email invoices.

Þ Create reports in Quickbooks and e-commerce system for customers.

Þ Take advantage of training opportunities that may better you in key roles.

Þ Assist other departments as needed, depending on work flow, such as filing packing slips for accounting.

Apply online or upload resume at www.amaril.com/careers

Job Type: Full-time

Pay: $17.50 - $20.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person

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