Job description

Customer Service Administrative Assistant – Part Time

Position Type: Direct Hire

Position Location: Archbold, OH

Position Salary: $19.00

Position Shift: Monday 8:00am- 5:00pm, Tuesday 8:00am – 5:00pm and Wednesday 8:00am- 12:00pm. Must be flexible to cover vacation and PTO for department employees, etc.

Description of Duties

• Coordinate and complete unique Bill of Lading paperwork for selected customers.
• Organizing, scheduling, and securing outbound truckloads for delivery to a Grocery Consolidation Center.
• Receiving and processing inbound EDI orders.
• Verifying accuracy of customer purchase orders to meet the corporate guidelines.
• Communicate with internal production, logistics department, and external carriers to coordinate delivery of customer purchase orders and follow up with order tracking.
• Liaison to external customer to field questions regarding delivery inquiries and order maintenance.

Attributes/Skills

• Organized and detail-oriented
• Customer-focused for positive customer experience and resolution
• Functional competency with Microsoft Office Suite
• Functional competency with SAP

Job Type: Part-time

Pay: $19.00 per hour

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Scheduling: 1 year (Preferred)
• BOL (Bill of Lading Completion): 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• SAP: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: One location

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