Job description

Position Description:

Responsible for the management of the custodial services operations. Ensures that designated areas are kept in a neat, clean, safe, and orderly condition. Manage all aspects of the department to ensure that business, departmental, and budget goals are met.

• Handle personnel-related matters including but not limited to interviewing, hiring, training, coaching, evaluating, counseling, and discharging staff.
• Establish department guidelines, rules and regulations and training programs.
• Coordinate scheduling and assign employees in alignment with business needs.
• Handle customer complaints and concerns.
• Prepare and distribute assignments.
• Inspect and approve cleaning of all assigned areas; review status of assignments and follow-up as needed.
• Check all cleaning aids and equipment to ensure that they are in proper working order and are in compliance with safety standards.
• Handle customer complaints and concerns
• Other duties as assigned by management.

Position Requirements:

• Must be at least 21 years of age.
• Associate’s or Bachelor’s degree preferred.
• Three (3) years of experience in housekeeping management and Executive Housekeeper Certification preferred.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift up to 100 pounds.
• Other physical requirements include but are not limited to bending, reaching, kneeling, squatting, climbing, pushing, and pulling.
• May be exposed to casino-related environmental factors including but not limited to excessive noise and second-hand smoke.
• Must be able to operate and demonstrate the proper use of all equipment.
• Must have general computer skills.
• Must have strong organizational and communication skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Rotating weekends
• Weekend availability

Work Location: In person

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