Job description

This position is for 12460 Crabapple Road Alpharetta GA 30004

The Kroger e-commerce clerk job description entails several roles, tasks, duties, and responsibilities, here are the major ones:

• Meets and exceeds the expectations of customers for easy shopping, freshness, variety, and cleanliness
• Adheres to federal, state and local laws, company guidelines and food safety procedures
• Receives the orders from the customers from Order Selector according to the guidelines of the company, and stores products in optimal temperature zones
• Initiates and completes the selection process for the online orders of customers
• Ensures the freshness and quality of all chosen items
• Uses a portable phone to communicate with customers and responds to their calls in a professional and timely manner
• Retrieves the orders of each customer from all staging locations and ensures the accuracy of the orders. Also loads orders into the cars of the customers
• Processes all orders through the POS (point of sale) system
• Follows the procedures and policies to determine the appropriate substitutions in the event where a product is out-of-stock
• Scans and bags all orders on the go while following all bagging standards
• Communicates if there are any exceptions or substitutions to customer’s order at the time of pick-up
• Maintains the cleanliness and organization of equipment and staging areas
• Gives feedback about the pricing, scanning, discrepancies in location of items, scanning, and invalid temperature types to the store e-Commerce supervisor
• Inspects the company’s equipment and notifies the store e-Commerce supervisor of the items which need to be repaired
• Performs opening and closing procedures required
• Learns and adapts to new and improved processes
• Aids in the training of new e-Commerce team members
• Meets and exceeds the standards of productivity
• Performs the essential job functions of this position even without reasonable accommodation.

Job Types: Full-time, Part-time

Pay: $12.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Alpharetta, GA 30004: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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