In operation Since 1952, Painters Supply & Equipment, Co. is a leading distributor of automotive and specialty paints, coatings, associated products and equipment in the automotive refinish and specialty coatings market. We are proud to supply our customers with world-leading products from manufacturers such as PPG, 3M and Norton. Painters Supply has expanded to more than 54 stores in 12 states, servicing over 10,000+ customers.

We are seeking dedicated and talented people to help provide industry-leading service to our customers and to support our company’s fast growth!

Painters Supply is seeking an experienced Counter Associate for our Lincoln Park, MI. location. This position will be responsible for performing customer service activities within a store environment, selling paint and paint products to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on automotive and specialty coatings as well as associated products and equipment.

Job Duties:

• Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
• Performs counter sales serving in-store customers
• Mixes paint and prepares customer orders for delivery/pick-up
• Reconciles inventory and stocks merchandise in store
• Provides sales support to outside sales team
• Maintains customer records and files, including accurate account setup and pricing
• Prepares paint orders, including mixing, utilizing standard formulas and custom formulas
• Clean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as needed
• Conducts self in professional manner to ensure customers’ quality and service expectations are met
• Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers

Additional Duties:

• Full knowledge to perform duties of other role functions as assigned
• Assist with inside customer service, as needed, including servicing customers and/or processing their orders
• Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
• Properly dispose of waste materials and product in compliance with Company and Governmental regulations

Qualifications:

• High School Diploma/GED required
• 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
• Team player with great customer service skills
• Clean driving record and valid license
• Ability to lift at least 50 lbs.
• Why Work for Painters Supply & Equipment?

A great work environment with career advancement opportunities!

• Competitive compensation program
• Generous benefits package available
• 401(k) program with company match
• Paid vacation & holidays
• Weekends off

Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process.
We are and Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.