Coordinator for Administrative Operations
Full Time
College Park, MD 20742
Posted
Job description
Posting Details
Posting Details
Position Number:
111465
Title:
Coordinator
Functional Title:
Coordinator for Administrative Operations
Category Status:
33-Exempt Regular
Applicant Search Category:
Staff
University Authorized FTE:
1.000
Unit:
VPSA-RL-Director Salary/L&A
Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Position Summary/Purpose of Position:
Department Information
The Department of Resident Life serves a highly diverse population of approximately 12,500 undergraduate students living in traditional residence halls, apartments, and suites including some public/private partnership apartment communities. About 46% of all resident students are enrolled in twelve living-learning programs covering a wide array of academic areas. Resident Life employs a diverse workforce of 88 full-time and graduate staff members and about 600 undergraduate student staff members. The Department values respectful, equitable, and inclusive practices and actively seeks candidates who can represent and serve the diversity of persons who live and work in the University of Maryland’s residence halls. The University of Maryland campus is located in the greater Washington, DC metro area just eight miles from downtown DC and 30 miles from Baltimore, MD. Additional information about the Department of Resident Life is available at
www.reslife.umd.edu..
Purpose of Position
Under the supervision of the Assistant Director of Resident Life for Community Operations, two Coordinators for Administrative Operations provide leadership and direction to customer service and administrative activities in six residential communities housing approximately 10,000 students. These positions assume responsibility for selection, training, and supervision of five Assistant Coordinators who oversee 15 undergraduate Desk Operations Supervisors (DOS) and 15 Community Service Desks. These positions assume responsibility for communication, training, implementation, and evaluation of significant unit and department events and activities such as residence hall opening, closing, check-in/check-out, room assignments, residence hall transitions, inspections, and billing. These positions serve as the liaison between the Community Desk Services unit and the Resident Life Assignments Unit and the Department of Residential Facilities, as well as University faculty and academic administrators affiliated with the University’s living-learning programs as it relates to desk services. The Coordinators for Administrative Operations participate as members of the management team for the broader residence hall Community Staff unit along with the Associate Director and Assistant Directors for Communities, Community Directors, and Residential Case Managers.
Minimum Qualifications:
Education and Experience:
Either a bachelor’s degree and four years of full-time experience or a master’s degree and two-years full time experience in residence hall operations or programs, conference or hotel management, or related experience required.
Either a bachelor’s degree and four years of full-time experience or a master’s degree and two-years full time experience in residence hall operations or programs, conference or hotel management, or related experience required.
Preferences:
Preferences:
- Excellent customer service experience, staff supervision, and residence hall administrative procedures strongly preferred.
- Ability to use database management programs, Google Suites and Microsoft Office strongly desired.
Additional Certifications:
Additional Information:
We will hire two positions from this job posting. One position will focus on supervision of the service desks and staff. The other position will focus on administrative-related tasks. Both positions work closely together and with other staff in leadership of the Administrative Operations team.
Starting salary will be in the mid to high $60,000s. The University of Maryland offers a generous leave and benefits package including tuition remission. https://uhr.umd.edu/benefits/
Starting salary will be in the mid to high $60,000s. The University of Maryland offers a generous leave and benefits package including tuition remission. https://uhr.umd.edu/benefits/
Job Risks
Not Applicable to This Position
Physical Demands
This is a 12-month, live out position. Evening and weekend work on a variable basis is required. Normal office environment – Sedentary work. Exerting up to 10 pounds of force occasionally and/or negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Light lifting and movement around campus required to attend to responsibilities at service desk locations and department duties around campus.
Posting Date:
02/20/2023
Closing Date:
Open Until Filled
Yes
Best Consideration Date
03/06/2023
Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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