Job description

Contracts Systems Administration – Day to Day Contracts Support (Icertis and Others)

• Oversee operational user access requests and license management with extended support team; refresh the super user community mapping and align to organizational changes
• Training of new users, update user manuals and coordinate with super user community
• Contracts Helpdesk management and support oversight, oversee contract requests generated and respond to questions
• Bot program data transfer oversight and management (Smartsheet to Icertis integration - daily monitoring)
• Data entry and request creation, when bot has exceptions manually enter, coordinate fixes with bot team
• Electronic signature oversight and launch management for bot requests, system admin oversight for non-super user agreements
• Contract template collection, liaison with legal, manage templates in the system in partnership with owners
• Lookup contracts on behalf of stakeholders, respond to general inquiries regarding contracts statuses, existence of MSA’s, location of agreements, etc...
• Sourcing approver support, day to day oversight, backlog management and follow up on inquiries
• Failure/breakdown management and notification of end users in urgent situations
• User community oversight, maintenance of announcement lists, distribution lists
• User Acceptance Testing (UAT) support, the system administrator would be the one to carry out testing at direction of IT in partnership with Product Owner
• System notifications management, templates are managed in the system, some support from system dev and configuration team
• Clause and template library management, where templates exist, update language, ensure formatting and oversee additions
• Rules and conditions management, workflow management and oversight of changes through implementation
• Integrations Support – Docusign, AdobeSign transition, and Single Sign On

Project Management

• Gather information on new contracts projects, support teams with requirements gathering and keeping work plans current
• Support project planning, review trackers and pull together artifacts as needed
• Support risk identification – collect, analyze and report as needed
• Publish meeting minutes, track action items and support close out of activities – help keep the work assets organized
• Run periodic meetings and support agenda planning, as needed

Implementation and Change Management

• Support the development of implementation plans for initiatives
• Support change management, coordinating between teams to help contracts teams adopt changes
• Stay active in implementations and upcoming changes to ensure that alignment is achieved across capability
• Support development of change management strategy and training program, if applicable

Job Type: Contract

Salary: From $40.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• ACBS: 1 year (Preferred)

Work Location: On the road

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