Job description
- Customer Satisfaction
- Establish customer relationship for construction services
- Educate customer on the construction process
- Work with customers to understand desired upgrades/changes
- Ensure that estimates meet client requirements.
- Project Initiation
- Analyze labor, material, and time requirements for a project
- Create an accurate sketch and initial scope of work for construction projects.
- Deliver a consistent and well-defined initial estimate.
- Recognize project constraints and/or needed upgrades
- Project Planning
- Identify and document finalized project scope of work.
- Work with outside resources as necessary to complete accurate estimate (i.e. Structural Engineers, ITEL, Electrical Inspectors, etc.)
- Assemble accurate and well-organized estimates.
- 2 years previous construction estimating and/or insurance adjusting experience
- Superb customer service track record
- Effective written and oral communication
- Advanced math skills
- Proficient use of Xactimate™ estimating software is a plus
- Critical thinking and problem-solving skills
- Team Player
- Must have good driving record
- BA in engineering, construction science or similar relevant field preferred
Normal Working Hours, Additional Working Hours, and Travel RequirementsThis is a full-time position, working 8:00 a.m.–5:00 p.m., Monday–Friday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work depending on customer needs. Travel is required and is primarily local.
SERVPRO of West Sterling Heights is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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