Job description
Are you an expert in all things Martha's Vineyard? If so, come join the dynamic team at the Harbor View Hotel as our Concierge for the summer season!
What you can expect from us:
- To provide you with a positive work environment
- To provide you with a professional uniform
- To provide you with free shift meals, family style
- To make an investment in you to help you succeed
This is a full-time seasonal position with flexible start and end dates. The season begins April 1 through November 30.
***There is not employee housing available for this position.
What we are looking for:
- Extensive knowledge of Martha's Vineyard
- Strong organizational skills
- Desire to help others by providing exceptional customer service to our guests
- Enjoy being part of a team with other hardworking, down-to-earth professionals.
What you will do:
- Provide the following information to guests: Local areas (e.g. social, cultural, attractions), location and hours of operation, all hotel facilities (e.g. the hours of operation, location, daily and weekly events), local area's restaurants and theater/musical productions, airline, automobile rental, transportation directions, personal services
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Assist with any plans or arrangements the guest intends to make during their stay
- Perform other tasks as assigned by management.
What we ask of you:
- A strong knowledge of the island, including its social and cultural attractions, restaurants, and transportation options
- High energy, exceptional customer service and ability to work as a team
- Strong verbal communication skills in order to accurately follow instructions
- Commitment to work 40 hours per week
- Ability to work a flexible schedule to include early morning, late nights, weekends, and holidays
- Authorized to work in the U.S.
Detailed job descriptions will be provided upon inquiry
The Harbor View Hotel is an Equal Employment Opportunity Employer. Thank you for your interest!
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