The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Provides supportive services to clients related to overcoming barriers to employment including, but not limited to, connecting clients to resources such as Cal-Works; resume and interview coaching; access to vocational training programs; computer training, and referrals to immigration assistance.
• Provides supportive services to clients that enhance income and/or employment, including, but not limited to, securing unemployment benefits during a job search; weatherization and energy program referrals; referrals to emergency assistance such as food and shelter; access to free or low-cost medical insurance.
• Coordinates and manages monthly food bank distributions at assigned sites. May coordinate volunteer duties and schedules.
• Provides direct assistance (e.g., translating documents) and links residents to services; assists with training activities in areas such as leadership, advocacy, and work readiness.
• Collaborates with other MAAC programs to provide client services and community outreach.
• Provides information and education for clients related to the CA Lifeline Educations/ Outreach Campaign.
• Helps residents become informed and prepared for civic engagement.
• Engages in intergenerational work with residents and nearby schools.
• Assesses skills, abilities and interests as related to client needs.
• Initiates and maintains records and outcomes related to client services; prepares and completes activity reports as assigned.
• Enters data and client stories, as required, in the agency Management Information System in a timely and accurate manner.
• Attends job fairs, resource fairs, community events, and meetings as required.
• Provides orientation, workshops and stand-up presentations as required.
• Performs other related duties as assigned.

Knowledge of:

• Social services in San Diego County
• Case management skills; accurate and thorough documentation skills

Ability to:

• Effectively communicate with persons of diverse cultural/socio-economic backgrounds
• Clearly present information both orally and in writing in English and Spanish

• High school diploma or equivalent
• Associate Degree in Social Work or related field in progress/completed AND one (1) year of experience in the field of employment, job training, or related social services in a social service agency preferred.
• Bilingual/biliterate (English and Spanish or Arabic or Somali read, write, speak) skills are preferred.
• Able to work a flexible schedule, including occasional evenings and weekends.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

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