Job description

The Community Association Manager (CAM) is the key ambassador of RealManage. He/she will provide management, direction and leadership to ensure the daily operations of a portfolio of community associations delivers professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles.

Key responsibilities include, but are not limited to, working closely with the Board of Directors, developer and/or builder, to manage and operate the community, facilitate solutions to problems, promote community harmony, enforce deed restrictions and increase value of each community.

RESPONSIBILITIES:

The Experienced Community Manager is responsible for the day to day operations of up to 10 non-profit corporations. The manager must:

• Provide guidance to board members and homeowners.
• Communicate with vendors, board members, and homeowners daily.
• Attend evening board meetings, prepare weekly management reports and manage action item lists for each community.
• Perform regular site visits in order to maintain knowledge of the community while proactively overseeing the maintenance and administering compliance procedures.
• Respond to email and phone calls daily. Process homeowner requests timely and report items to the Board.
• Serve as liaison between Board, homeowners and vendors.
• Participate in company sponsored education, credentialing classes & seminars
• Plus other work related tasks as needed

QUALIFICATIONS:

• Minimum of two (2) year managing Homeowner Associations (HOAs) preferred.
• Multi-family, commercial expereince also considered
• Condominium experience is a plus
• Mutli Family expereince will be considered
• CAI designation(s) strongly preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$55,000 to $70,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays

OVERVIEW:

Vision Communiy Management is a division of RealManage. RealManage is a national Inc. 5000 firm with clients and operations in 17 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Vision offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Viosion mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Vision is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Vision relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Vision, we are always getting better.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Phoenix, AZ 85048: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your pay expectation for this position?

Work Location: In person

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