Job description

Pay Rate: $23.81/hr
Hours: 9:00 am to 5:00 pm, EST
Location: Hybrid - Trenton NJ 08618
Position sits 4 days remote and 1 day on-site on Wednesdays
Duration: 4 months, Potential temp to perm

Position Summary:

• Responsible for collection of medium to complex/difficult accounts and situations.
• Responsible for the research and resolution of escalated delinquent customers
• Prepares justification packages to Management regarding the write-off or turn over to a collections agency for severely delinquent customers.
• Prepare weekly and monthly updates and status reports of outstanding delinquencies
• Prepare and mail delinquent invoices to customers monthly, as needed

Qualifications:

• Knowledge of Billing and Collections procedures.
• Knowledge of Accounts Receivable preferred.
• Knowledge of State and Federal Fair Debt Collections Laws, US Bankruptcy Code, and Bankruptcy procedures and regulations.
• Excellent customer service skills and the ability to manage conflict and negotiate successful outcomes
• Must be able to analyze and interpret medium to high complexity documents to make sound decisions and recommendations.
• Organizing, Planning and Prioritizing Work-Developing specific goals and plans to prioritize organize and accomplish work.
• Proficient in time management.
• Able to thrive on working in a fast paced environment, prefer managing multiple priorities within a high-energy, collaborative, fast moving environment.
• Strong computer skills including all applications in Microsoft Office.
• Excellent verbal and written skills.
• Strong attention to detail, goal oriented.
• Experience with mainframe system Oracle preferred
• Typically requires 3-5 years of high volume Commercial Collections experience
• Business to Business Collections experience.

Education: High school diploma

Skills and Experience:
Required Skills:

• ACCOUNTS RECEIVABLE COLLECTIONS
• COMMERCIAL COLLECTIONS
• ACCOUNTS RECEIVABLE
• INVOICING/COLLECTIONS
• DELINQUENT ACCOUNTS

Languages:
English
Read
Write
Speak

Benefits:
 Health insurance
 Health savings account
 Dental insurance
 Vision insurance
 Flexible spending accounts
 Life insurance
 Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Types: Full-time, Contract

Pay: $23.81 per hour

Schedule:

• Day shift
• Monday to Friday

Work Location: Hybrid remote in Trenton, NJ 08618

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