All Employees of Premier Medical Group are required to demonstrate the groups core values of Integrity, Respect and Compassion throughout their employment, placing patients first. Our employees must commit to always acknowledging our patients positively; showing genuine concern for their needs, identifying themselves and how they and others on the team can help, keeping patients informed and offering thanks for choosing and trusting Premier Medical Group with their healthcare needs.

Job Purpose: Assists the Director of Clinical Research, Research Coordinators, and Principle Investigator with administering activities to facilitate the clinical protocols and administration tasks in the Research Department. Maintains subject and document confidentiality and adheres to FDA, GCP, HIPAA, IRB and institutional SOPs when performing all duties to ensure the department continues protocol adherence, and that patient clinical care is provided to each study patient.

Essential Functions: (Examples of Duties)

• Understand the given protocol and aspects of the inclusion/exclusion criteria.

• Assist the Research Coordinators, Director of Clinical Research and PI to identify potential patients through physician schedules, databases or specific marketing efforts.

• Helps review EMR and patient medical history and medication lists to ensure adherence to the specific inclusion/exclusion criteria in the IRB approved protocol.

• Assists in Recruitment of potential study patients for participation in clinical research studies.

• Schedule patients and coordinate participant visits and ensures that all specific study required visit windows are completed and met.

• Perform phone calls to study patients and collect study information such as any adverse events or serious adverse events that may have occurred, review patients concomitant medications, ask about their study and medication compliancy, and any other specific study related questions that are required in the protocol.

• Complete case report forms to ensure study data is entered according to the protocol in the time specified by the Sponsor and CRO.

• Copies, files and completes all research labs, medical histories and relevant documentation for protocols.

• Assists Director of Clinical Research with administrative and regulatory tasks for the Department.

• Assists the Director of Clinical Research with daily department tasks such as shipment of patient samples, uploading lab reports, imaging files and medical charts.

• Steps in as backup to assist Research Coordinators during peak times and provide vacation coverage.

• Maintains confidentiality.

• Performs other duties as assigned.

Job Requirements/Qualifications: (Describe minimum qualifications, preferred or required)

Education: High School Diploma or GED; graduation from and accredited medical assisting or nursing program preferred.

Experience: Clinical experience preferred.

Knowledge, Skills, and Abilities:

Knowledge:

Basic knowledge and understanding of medical terminology. Knowledge of HIPAA and confidentiality. Knowledge of clinical policies and procedures, preferred.

Skills:

Strong organizational skills required. Effective time management skills. Skill in verbal and written communication. Proficient in Microsoft Office and Google suite.

Ability:

Ability to read, understand, and follow oral and written instruction. Ability to speak clearly and concisely with a pleasant voice. Ability to communicate in a professional manner both orally and written. Ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to maintain confidentiality of sensitive information

Licenses/Certifications: High School Diploma or equivalent. Medical Assisting Degree or Diploma from accredited Allied Health Professional Education Institution or valid Nursing License in the state of TN, if applicable. CPR certification.

Working Conditions: Work is performed in a medical office environment. Involves contact with patients and the public. Exposure to communicable, medicinal preparations and other conditions common to a clinic environment. Occasional stress due to multiple interruptions.

Physical Demands: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.