Job description

Position: Claims Facilitator

Job Description:

The Claims Facilitator is responsible for handling escalated claims that need to be submitted to insurance and or processed by Corporate due to extenuating circumstances from our customer. This position also includes the administrative closing of cancelled Business Partners (BP).

Core Responsibilities & Duties:

• Will conduct in depth research on claims and determine proof of negligence
• Complete weekly claim reporting for Accounting and Administrative departments
• Submit claims to insurance
• Obtain weekly updates on all open insurance/legal claims from adjusters.
• Process newly cancelled Business Partners
• Work closely with locations on aged claims, cancelled BP claims, escalated claims and BBB complaints
• Provide support to locations with all matters relating to claims and cancellation of our Business Partners
• Perform other duties as required

Qualifications:

• Proficient in Microsoft Office
• Adaptability to constant change
• Must be able to prioritize on a daily basis
• Must have strong organizational and follow up skills
• Must be able to work well under pressure in a fast-paced environment
• Must have strong written and verbal communication to work with insurance companies in tendering and disputing claims
• Must have very strong customer service skills in order to handle and diffuse escalated situations
• Must be able to work well with others in a close office environment
• Prior knowledge with Asana is a plus

Forward Air is an Equal Opportunity employer.

Job Type: Full-time

Pay: Up to $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Ability to commute/relocate:

• Weston, FL: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.