Claims Assistant

Full Time
Austin, TX 78723
Posted Today
Job description
We’re excited you’re considering joining a great place to work!
Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position
At Texas Mutual, we spend our days creating a stronger, safer Texas. That means helping injured workers return to a productive life, empowering businesses to excel, and giving back to our communities. In this role, you will play an important role by performing claims-related clerical functions and responsive service to our customers. You will support the Medical Management Unit and report to the Supervisor Claims.

Recognized as one of the Best Places to Work in Texas, our employees benefit from a flexible work opportunity which includes working from home and in the office.
Responsibilities & Qualifications
We're excited you are considering joining us! Texas Mutual is a great place to work!
In this role, you will:
  • Complete and file claim documentation, including importing, assigning and customizing documents to the appropriate claim files.
  • Complete letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, and DWC record requests.
  • Prepare medical records and attorney packets.
  • Respond to customers promptly and accurately.
Required Qualifications:
  • High school diploma or equivalent education, training, or experience.
  • Up to two years office experience (preferably in the insurance industry) or equivalent education, training, or experience. .
Preferred Qualification:
  • Texas workers’ compensation or all lines adjuster license.
Flex-Hybrid Work Environment:
Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by either working remotely or collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.
Our Benefits:
  • Flex-hybrid work environment for most positions
  • Annual performance bonus and merit-based pay increase
  • Professional development and tuition reimbursement
  • Automatic 4% employer contribution to retirement plan
  • 401k plan with 100% employer match up to 6%
  • Three weeks’ time off for vacation
  • Nine paid holidays and two personal days each year
  • Generous sick, holiday and volunteer time off
  • Day one health, Rx, vision and dental insurance
  • Life and disability insurance
  • Flexible spending account
  • Pet coverage and pet Rx discounts
  • Free on-site gym, fitness classes, and health and wellness resources
  • Free identity theft protection
  • Free 2nd medical opinion service
  • Free student loan repayment and refinancing consultation
  • Employee referral bonus

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