Job description
Overview:
We offer a surprisingly great Compensation Package:
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Check out what it’s like in Claims and see what makes us great!
We offer a surprisingly great Compensation Package:
This position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.
Starting salary is between $58,011.85 - $92,377.68 annually, ($28.79 - $45.85/hour) based on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
You are also eligible for:
- An annual bonus based on individual and enterprise performance
- Annual merit increases
We offer a ton of amazing Benefits - here’s a preview of what you might not find other places:
- Paid Time Off (PTO), plus:
- 5 days of Life Leave to take care of yourself and your family
- Paid Volunteer Time
- Annual Celebration Day to celebrate what’s important to you
- Paid Development Time
- Wellness and mental health programs
- Tuition Reimbursement/Community College Tuition Program
- Discounts from hundreds of retailers through our Perks at Work program
Where you’ll work:
This is a
remote position; however, competitive candidates must reside within 100 miles of the Newark, Ohio area.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Responsibilities:
When you join our team, you can feel good knowing you are helping our customers recover from the unexpected.
In this role, you will investigate a high volume of complex auto injury claims across multiple jurisdictions. On a daily basis, you will conduct an analysis of your new auto injury claim assignments and develop investigative plans based on the needs of each claim. Your investigations will include:
- Investigating, evaluating, negotiating, and settling auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property, which may require contact by telephone, correspondence, in person, or various electronic media
- Applying knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, damages of injury (first and third party) and property damage
- Recognizing and reviewing claims requiring specialized handling, including identifying issues that may require the use of independent experts or vendors
- Using various electronic resources for claim handling
- Working in partnership with and provides instruction to claim associates
- Most importantly delivering a remarkable customer experience through handling claims involving injury
Competitive candidates demonstrate the following:
- Strong written and verbal communication skills
- Ability to prioritize and timely complete workload while efficiently utilizing technology
- Strong critical thinking and decision-making skills
- Accountability
- Resourcefulness
- Claim handling experience, preferably PIP/MPC (first party medical) or third party injury claims
- Bodily injury and property damage liability claims, as well as uninsured or underinsured motorist coverage claims
Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
Come join the Neighborhood and do some good!
Visit State Farm Careers for more information on our benefits, locations, and the hiring process.
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