Chief Nursing Officer
Full Time
Gloucester, VA 23061
Posted Just posted
Job description
Gloucester, Virginia
Overview
The Nurse Executive Patient Care Operations has overall accountability for providing leadership, direction and administration of day-to-day operations associated with the patient experience. The Nurse Executive is accountable for continuous improvement of clinical care services to meet the needs and expectations of those served by the System while maintaining a high level of visibility at the facility and in the Region. This position is responsible for supporting, and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility and efficiency and the overall patient experience. Serves as a member of the executive leadership at the facility, building and supporting effective collegial relationships with applicable internal and external constituents and stakeholders and ensuring optimal effectiveness and strategic positioning.
What you will do
Qualifications
Education
Experience
Licenses and Certifications
For over 100 years, at Riverside Health System, we have made it our mission to care for others as we would care for those we love.
Overview
The Nurse Executive Patient Care Operations has overall accountability for providing leadership, direction and administration of day-to-day operations associated with the patient experience. The Nurse Executive is accountable for continuous improvement of clinical care services to meet the needs and expectations of those served by the System while maintaining a high level of visibility at the facility and in the Region. This position is responsible for supporting, and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility and efficiency and the overall patient experience. Serves as a member of the executive leadership at the facility, building and supporting effective collegial relationships with applicable internal and external constituents and stakeholders and ensuring optimal effectiveness and strategic positioning.
What you will do
- Establishes and enhances a culture of evidence-based decision making in clinical and management initiatives. Communicates and models an emphasis on patient quality and safety. Understands utilization management and case management and their importance to the organization. Demonstrates this understanding by effectively leading outcomes and driving results.
Maintains strong, credible relationships with medical staff, develops a community presence and builds connections with academic institutions.
Leads by example demonstrating an expectation for continuous quality improvement as well as continually supporting and exhibiting Riverside values and service standards. Identifies and provides mentoring and growth opportunities for staff.
Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, market share growth, and patient safety. Promotes a patient centered, healing environment. Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications and optimize processes.
Ensures and fosters a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information and resolve problems. Champions, models and promotes service excellence philosophies and behaviors at the facility, regional levels to enhance the overall patient experience.
Along with other members of the team, promotes financial stewardship and clinical excellence for the facility in both operational and capital acquisition processes. Allocates financial, information and human capital for improvement activities, ensuring the efficient delivery of cost effective services to patients, physicians, and hospital departments. Establishes performance measures, assesses and evaluates operations, and works with department leadership to assure efficient and effective delivery of services.
Responsible for the overall patient experience to include timeliness and efficiency of care and satisfaction. Responsible for meeting and/or exceeding quality outcomes.
Identifies opportunity to strengthen the care and services of Riverside Health System through a Regional approach to care, quality and resource management. Seeks to identify resources that can be utilized and shared across the care continuum to better meet the complex needs of the patient.
Holds self and others accountable for good Hand Hygiene practices. Advocates for best outcomes by promoting monitoring, communicating expectations and fostering an environment of zero tolerance of noncompliance.
Qualifications
Education
- Masters Degree, Related Field (Required)
Experience
- Recent relevant experience (Required)
Supervisory experience (Required)
Licenses and Certifications
- Registered Nurse (RN) - State Department of Health Professions (Required)
As a Riverside Health System team member, our benefits have you covered:
Health & Wellness:
- Medical Plan Options
- Vision and Dental plans (including orthodontic care)
- Wellness & fitness center discounts
- Onsite pharmacy and delivery options
- Riverside Health System services discount
- Flexible spending and savings accounts
- Healthy lifestyle incentives
Peace of Mind:
- Group Term Life and AD&D Insurance
- Short Term Disability
- Whole Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Legal Insurance
- Pet Insurance
Financial Support:
- CEUs (MedBridge Education)
- 403(b) Savings Plan (Immediate Matching)
- Specialty Certification Financial Assistance
- Company Wide Bonus Program
- Employee Help Fund
Work-Life Balance:
- Paid Time Off (full- and part-time team members)
- Extended illness bank
- Care.com membership
- Employee Assistance Program
- Adoption Assistance
- Area retail discounts
- Community involvement opportunities
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