Job description

CENTRAL ARKANSAS PROGRAM ELIGIBILITY SPECIALIST

Location: Little Rock

This position covers Pulaski County

Job No. 10234

NOTE: Bilingual Spanish or Marshallese candidates are preferred but not required.

Apply Online (Required)- copy and paste link into your browser: https://arcareers.arkansas.gov/job/Little-Rock-PROGRAM-ELIGIBILITY-SPECIALIST-AR-72204/773435300/

Summary
The Program Eligibility Specialist is responsible for obtaining client information, preparing and monitoring case plans, coordinating services with providers, and preparing information and recommendations. This position is governed by state and federal laws and agency/institution policy.

Responsibilities: The DHS Program Eligibility Specialist works under general supervision and is responsible for determining client eligibility, obtaining client information, coordinating services with providers, and preparing information and recommendations. This position is governed by state and federal laws and agency/institution policy including Fair Labor Standards Act.

This position requires computer keyboarding skills, occasional travel including some overnight, lifting up to 20 pounds, some stooping and bending, ability to sit for extended periods of time including riding in a vehicle, overtime, ability to utilize current phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependent on fluctuating caseloads and employee resources as determined by management staff.

Special Knowledge, Abilities, and Skills: Initial and on-going training is required and may require in-State travel (day and or night stays).

Requires the ability to multi-task, problem solve and prioritize.

Must be able to escort clients to and from the lobby multiple times a day. Must be able to sit, type, and talk on the phone for long periods of time. Requires some standing for scanning and copying.

Sufficient interpersonal skills to ensure a positive relationship with clients and coworkers.

Minimum Qualifications: Requires the formal education equivalent of a bachelor's degree in in any field- OR- 4 years of eligibility or experience to substitute for a degree.

Preferred Qualifications: Bilingual Spanish or Marshallese candidates are preferred but not required.

Salary/Benefits: This position provides a competitive starting salary of $36,155.00 with excellent benefits including group health and life insurance, state retirement plan, paid holidays and annual leave time off.

Learn more about DHS: The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. At DHS, we take care of our employees so you can help care for others. Go to: https://humanservices.arkansas.gov/

“The State of Arkansas does not discriminate in access to employment opportunities or in employment or practices on the basis of race, color, religion, sex, national origin, age, disability, or genetic information.”

Job Type: Full-time

Pay: From $36,155.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Language:

• Marshallese or Spanish (Preferred)

Work Location: In person

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