Job description
COUNTRY Financial is seeking a Senior Catastrophe Claims Specialist to serve as a first responder and member of a dedicated catastrophe (CAT) claims team. Principle duties are to investigate and settle personal and commercial lines property claims in the field. Maintains on-call availability with the ability to deploy at any time with the potential for being out for an extended period. This position requires extensive travel to areas that COUNTRY Financial conducts business. Normal work schedule is to work 10 straight twelve hour days with the following 4 days off. This job is posted for Illinois. CAT adjuster may be deployed to claims offices throughout the country to assist with claims office workload. When not deployed to CAT duty they will be assigned to a claims office to assist with workload.
- Responds to deployment directives and travels to catastrophe areas to evaluate, negotiate, and settle personal and commercial lines property claims resulting from natural catastrophes in various geographic locations.
- Investigates and completes physical inspections of property claims, evaluates damages, and prepares written estimates according to policy provisions.
- Initiates first contact with insureds and all relevant parties to gather basic information, obtain recorded statements and explain the overall claims process.
- General knowledge of Microsoft Word and Excel. Working knowledge of estimating system such as Xactimate
- Must maintain a valid driver’s license with the ability to drive an automobile.
- Work is split approximately (up to) 90% field and 10% office, which will be contingent upon assigned claim type(s) within a specific geographic territory.
- Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather.
- The ability to lift, carry, and climb ladders weighing up to 80 pounds may be required (applicable to property claims only).
- Must have the ability to climb and access two-plus story structures.
- Work may extend beyond normal business hours as business needs dictate.
- Typically requires 7 years of relevant experience or a combination of related experience, education and training.
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
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