Cashier/Customer Service

Full Time
Salem, OR 97302
Posted
Job description

MUST BE 18 Years or older for this position

Position Summary: Assist customers and process sales. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Essential Job Functions:  Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service  Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes  Complete file maintenance log for price discrepancies  Maintain cleanliness of checkstand area to housekeeping standards  Answer telephones  Comply with all corporate policies  Promote and follow Company initiatives  Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale  Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary Store Accounting:  Maintain all store accounting functions  Prepare bank deposit of excess funds (cash and checks) Customer Service Desk:  Opens and closes desk  Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals  Provides lottery service (except Alaska) and fish and game licenses  Sends/receives faxes  Administers lost and found  Runs vendor reports  Must be able to perform the essential functions of this position with or without reasonable accommodation Behaviors/Skills: Leadership behaviors needed to successfully perform this position are:  Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.  Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.  Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.  Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.  Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.  Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.  Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.  Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.  Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards. Minimum Position Qualifications:  High school diploma or general education degree (GED); or combination of relevant education and experience  Six months Cashier experience to work at Customer Service Desk  Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco  Ability to pass drug test  Ability to work in a fast-paced environment  Ability to work weekends on a regular basis, work any shift and work overtime as needed  Ability to organize/prioritize tasks/projects  Accuracy/attention to detail Desired Previous Job Experience:  Knowledge of Fred Meyer policies, procedures, and organizational structure  Related retail experience Potential Career Path from this position:  Customer Relief Assistant Manager Job Codes to be used: Fred Meyer – 301798 KERMIT - 0500016 Additional information: Section: OPS Location: Store Part-time or Full-time: Part-time/Full-time Job number: OPS99205 Level of Supervision: Moderate Work Pace: Limited Internal Cust. Contact: Regular External Cust. Contact: Regular Physical Demands Analysis Job Title: Customer Service Cashier Type of Industry: Retail Work Schedule Typical shift length: 4-8 hours Number of days worked each week: 5 days Time allowed for breaks: 10 minutes 1. Standing and Walking Tasks: providing excellent customer service while engaging customers, cashiering responsibilities, stocking, pricing and changing signs, escorting customers to related items Surface: concrete floor Estimated total time: 5 minutes up to 8 hours Maximum continuous time: 4 hours 2. Sitting Tasks: Breaks, meetings, reading, writing Estimated total time: 5 minutes up to 1 hour Maximum continuous time: 1 hour 3. Lifting and Carrying Objects lifted: boxes of product, supplies Max weight: 50 lbs Average weight: 10 lbs Min/Max lift points: 0” - 60” Distance carried: 50 feet Lifting: Varied weight demands chart Weight Range Continuously Hourly Daily Weekly Monthly Never <10 lbs X 11-25 lbs X 26-50 lbs X 51-75 lbs X 76-100 lbs X >100 lbs X Comments: Assistance is available from another associate. 4. Pushing and Pulling Objects Pushed/Pulled: Boxes of product, product displays, operational supplies, merchandise totes Max. Force: Average (15-20 pounds) Distance: up to 100 feet Frequency: Hourly 5. Endurance Requirement This job requires a high aptitude for ambulation stamina. 6. Climbing Tasks: climbing stairs and or ladders Device: ladder or step stool Height: 1-5 floors –stairs, 2-10 feet on a ladder Frequency: Daily Under load: Average weight of up to 10 lbs 7. Bending/Squatting/Kneeling Tasks: stoop, kneel, crouch and or crawl, these activities include: stocking products and supplies, assisting customers with purchases, daily cleaning and maintenance of fixtures, product signage and price changes Frequency: Daily 8. Extended Reaches Tasks: stocking, assisting customers with product out of their reach Hands Used: Both to handle objects and tools Distance Direction Frequency Duration Avg. Weight 0 - 20" Up and down, left/right, back/forth Hourly 10 seconds >10 lbs 20 - 36" Up and down, left/right, back/forth Daily 10 seconds >10 lbs 9. Work Conditions Exposure to Yes No Hot temperatures x Cold temperatures x Sudden changes in temperature x Fumes x Cramped quarters x Sharp edges x Hammering or impact tools x Tool vibration x Whole body vibration x 100% Inside 0% Outside 10. Other Job Demands Does Job Require Yes No Crawling x Walking Across Sloped Surfaces x Lying on Back x Lying on Stomach x Twisting x Neck flexion/extension x Cervical rotation x High grip strength x Driving a vehicle x Frequent forearm supination/pronation x Frequent and/or sustained awkward wrist positions x 11. List tools, equipment, and materials  Merchandise product, PC equipment, supplies, store ISP label maker, ISP spa gun, handheld security displays, store and vendor fixtures, forklift when needed

Job Type: Part-time

Pay: $13.75 - $18.35 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Salem, OR 97302: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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