Job description
DeMars & Associates is a leading dispute resolution firm located in
North Richland Hills, TX. We assist parties in the resolution of disputes outside of court.
We are currently seeking a motivated individual to fill a full-time Program Coordinator position. Our fast-paced office environment will provide the opportunity to further develop your technical skills while meeting multiple deadlines in a team-supported workplace. If you are a self-starter, enjoy being part of a small team office, and take pride in your work, we can help take your abilities to the next level.
The position is a hybrid remote position, 1-2 in-office days a week are required. The initial training period will be in-person, and training is expected to last two (2) weeks.
Requirements:
- Problem-solving skills.
- Self-starter.
- Ability to stay organized and prioritize tasks.
- Excellent verbal and written communication skills.
- Administrative and/or customer service experience.
- Strong attention to detail.
- Strong analytical skills.
- Can-do attitude.
- Strong computer/software skills (particularly Microsoft Office Suite).
- High School Diploma.
- Some College (preferred).
Duties:
- Process consumer requests for arbitration.
- Determine eligibility for entrance into the arbitration program.
- Assist Program Manager in data collection and assembly of case files.
- Weekly/Monthly/Yearly reporting.
- Scheduling hearings.
- Arbitrator recruiting/training.
- Adhere to all timelines and deadlines involving assigned caseload.
- Phone/duplicating/scanning/updating database.
- Overall office support.
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