Job description

Care Manager Job Description

As a member of our Preventative Health Services team, you'll be responsible for using our Preventative care services software platform to perform eligibility checks, telephonic Health Risk Assessment, and
Annual Wellness visits, enroll Medicare patients and other qualifying patients into Chronic Care management (CCM), while educating the patient on their Advanced Care Plan and potentially offering other services based on the client set up. Each client will have a complete operations book identifying the services they have engaged, the details of their specific workflow and processes (for example where the Care plans are placed into the EMR.) You'll use your health care experience, talents, and problem- solving skills to develop individualized comprehensive care plans using the doctor's notes and data, in office and over the phone care sessions, and work as part of the care team in the practices. Responsibilities Include

• Run eligibility on Medicare patients to see if they are eligible for an Annual Wellness visit
• Complete a Health Risk Assessment over the telephone
• Schedule patients to come in for the Annual Wellness visit
• Complete Annual Wellness visits and Advanced Care Planning documentation.
• Complete individualized patient center care plans and provide chronic care management services using our CCM software.
• Provide feedback to the Clinical Outreach Coordinator, Quality Assurance Nurse, and Clinical

Operations Manager on an ongoing basis as requested/required.

• Telephonic contact with patients to provide care coordination, support, and manage compliance with the Chronic Care Management program.
• Communication to and from Primary Care Clinician or designee in regard to emergent patient needs and or life-threatening episodes.
• Document client communications both verbal and written, in an accurate, efficient, and timely manner.
• Expectation that you will be required to understand the basic functioning of the client’s EHR and

Scheduling systems

• Keep your supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
• Contribute as a positive member of the Department by supporting all members of the team in a productive, supportive and constructive manner.
• Adherence to documentation protocols and submit daily work logs, escalation of client issues and internal communications.

CCM Employees enjoy competitive pay and benefits. Qualified candidates please email your resume with a cover letter and salary requirements. EEO Employer.

Skills & Requirements

• Certified Medical Assistant, LVN, RN, MSW license in good standing
• BILINGUAL speaking is a plus
• Must have experience working with Electronic Medical Records (EMR) software
• Demonstrated knowledge of healthcare terms, conditions, roles and basic care principles
• Excellent customer service skills demonstrated by positive feedback from patients and partners.
• Strong organizational and communication skills
• Ability to develop and build trusting relationships with patients and partner practices.
• Work independently on assigned tasks.
• Stay focused on ongoing quality and daily productivity requirements.
• Must be highly motivated, result-oriented with strong skills in communicating, organizing, and time management skills
• Solid problem-solving and consultative skills.
• Excellent computer skills and knowledge.
• Proficient with Outlook, MS Office, phone system.

About AdvocateCare

With more than 100 years of expertise in health care management, operations, revenue cycle, and , supply chain, AdvocateCare is uniquely qualified to optimize cash flow, recover denied claims and design systems that boost financial efficiency and patient care. Our solutions deliver enhanced care, additional cash flow and data intelligence to optimize your business. Healixa allows you and your staff to focus on your core mission: Providing excellent care.

Job Type: Full-time

Application Questions You have requested that Indeed ask candidates the following questions:

• How many years of Bilingual experience do you have?
• How many years of EMR Systems experience do you have?
• How many years of Outlook experience do you have?
• Do you have the following license or certification: Chronic Care Management and Annual

Wellness?

• Do you have the following license or certification: CMA?

Job Type: Full-time

Pay: From $29.00 per hour

Benefits:

• Free parking
• Paid time off

Medical specialties:

• Geriatrics

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic

Ability to commute/relocate:

• Silver Spring, MD 20902: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Care management: 1 year (Preferred)
• Nursing: 3 years (Preferred)

License/Certification:

• CMA, LVN, LPN or RN License (Required)

Work Location: In person

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.