IVF FLORIDA Reproductive Associates has been a leader in treating patients with fertility issues in South Florida since 1986. Combining decades of experience with state-of-the-art technology, IVF FLORIDA has achieved some of the highest pregnancy rates in the Southeast. IVF FLORIDA is also known for providing compassionate patient care, individualized treatment plans. The work we do, changing peoples' lives and building families, offers stimulation, challenge, and personal reward.

If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. We are currently seeking a full-time, Monday - Friday, Scheduling Coordinator who will be responsible for answering all incoming calls to the office, scheduling, and confirming all new and established patient appointments in our Margate, FL office.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Coordinator is responsible for:

• Must be bilingual and fluent in speaking and writing Spanish.

• Scheduling new patients, return and call-in appointments.

• Answer all incoming calls live.

• Obtaining insurance information and necessary patient demographic data.

• Sending patient registration forms to patient prior to appointment.

• Accurately entering patient demographics into computer system.

• Meet monthly new patient goals and ability to work collaboratively in a team environment.

Inform patients of insurance benefits for fertility and gynecological services.

COVID-19 Vaccination

IVF Florida requires all applicants to be fully vaccinated for COVID-19 before commencing employment. New hires will be required to furnish proof of full vaccination prior to their start date. There may be alternative for an approved exemption based on bona fide medical or religious grounds.

What You'll Bring:

• Associates degree required and a higher degree preferred

• 2+ years at experience working in a medical office, preferably in a Women’s Health and/or OB/GYN practice.

• Experience in a patient service or customer service environment

• Professional, polite and courteous telephone etiquette

• Excellent communication skills (oral and written)

• Computer experience – proficient in the use of Microsoft Office products – Outlook, Word, Excel

• Ability to multi-task in a fast paced environment

• Prior customer service training

• Prior customer relationship database experience; experience with SalesForce a plus!

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Retirement plan
• Tuition assistance
• Ability to make an impact in the communities we serve

At IVF Florida, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!