Job description

At City Barbeque, we live to serve wonderful people who love our terrific food and service. We strive, every day, to have guests happier after their meal than before, because it was the ultimate eating experience.

Becoming the first choice for barbeque - and having fun doing it - is the first step to building your career in the City.

Guest Services teammates take pride working in our call center located in Dublin, OH, helping guests find the perfect meal for their occasion, as well as answering any questions they may have about why we are America’s first choice for barbeque, and resolving any concerns the guest may have. We support our teammates in the barbeque joints deliver the best experience by giving the same backyard hospitality to every guest who contacts us by phone, allowing our guests to get 100% 1-on-1 attention by phone, just like they would face to face in one of our joints.

The ideal candidate will:

· Have the ability to develop positive working relationships and work as part of a team by helping others as needed or requested

· Have the ability to speak clearly and listen attentively to guests and other employees

· Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments

· Be able to exhibit a cheerful and helpful attitude, and provide exceptional guest service

· Be able to adapt to changing guest volume levels with a sense of urgency

· Have the ability to demonstrate a complete understanding of the menu

· Have the ability to communicate in the primary language(s) of the work location

· Able to use a phone, headset, computer, navigate the internet and perform data entry into an online ordering system

City Barbeque participates in E-verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
Y

Application Question(s):

• Are you 16 or older?
• Can you work: Monday-Friday 9am-5pm? (option 1)
• Can you work: Thursday/Friday 2PM – 8:30 PM Saturday 10AM – 8:30 PM Sunday 11AM – 7:30 PM (option 2)

Work Location: One location

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