Job description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary

The Health Information Technology & Services (HITS) department, Enterprise Data and Information Services (EDIS) division is seeking a senior or intermediate level Business Intelligence Analyst to support the Department of Internal Medicine’s Clinical Experience & Quality (IMCEQ) data needs. The IMCEQ team provides oversight of Department of Internal Medicine clinical operations and quality/patient safety initiatives designed to enhance the clinical experience and quality of patient care.

This position has direct reporting to the Manager of Departmental Information Delivery with functional direction from IMCEQ. The assigned work will include dashboard development and quality improvement data project support for the IMCEQ program and its 13 divisions. The candidate will work closely with the program’s continuous improvement specialists and faculty leads to develop data solutions and provide data expertise.
Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*

Design, develop, implement, and maintain dashboards, reports, and extracts sourced from the required EPIC MiChart application areas, and/or other data sources in support of clinical or business functions.
Develop data marts to aid in the support of dashboards or extracts.
Provide data extracts for both ad hoc and project needs on a timely basis.
Provide end user reporting and analytics issue troubleshooting, performance improvement, and support.
Work with other HITS resources and end users to identify improvements to the electronic medical record system to better capture data needed for QI and clinical care improvement.
Manage day-to-day activities including prioritizing tasks, communicating with customers, team members, and other developers.

Work Schedule / Location
The Department is committed to providing flexible work arrangements that meet the needs of a diverse workforce while also providing a high level of service to our stakeholders. This position is eligible for remote and/or flexible work opportunities. Please note that occasional on-site presence will be required for selected meetings, etc. Flexible work agreements are reviewed annually and are subject to change based on the business needs of the hiring department, throughout the course of employment.
Required Qualifications*

BS/BA or greater in Computer Sciences, Mathematics, Informatics, Healthcare Administration, Computer Engineering, or a related field.
3-5 years of relevant experience
Desired Qualifications*

Certification in an Epic clinical data model is highly desired
Experience with Tableau Desktop and data visualization
Experience with Crystal Reports
Experience with SQL
MS/MA in Computer Science, Mathematics, Informatics, Healthcare Administration, Computer Engineering, or a related field
Familiarity with healthcare operations and/or electronic medical record terminology
Ability to communicate clearly in writing and verbally to clients, peers, management, and vendors. Candidates must also be able to communicate business requirements to technical staff and technical concepts to business staff, demonstrate a high tolerance for complexity and ambiguity as well as the ability to identify tasks and complete them with limited supervision
Ability to adhere to processes, team coding, and maintenance standards, including writing specifications documentation
Ability to function effectively as a member of a cross-functional team in a matrixed environment
Epic proficiency required, with the expectation to become certified within a reasonable timeframe
Commitment to Diversity, Equity, and Inclusion
Additional Information

Benefits
We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits
Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
Vaccination Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response .

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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