NOT REMOTE POSITION

Stokes Hodges Ford

Want to be a part of a growing, successful, award-winning team of family-owned dealerships where you will experience a culture of professionalism, respect, and teamwork? Then you need to join Stokes Hodges Auto Group comprised of Stokes-Hodges Ford, Honda Cars of Aiken, and Kia of Augusta!

Since 1987, we've been committed to YOUR success and offer outstanding benefits as well as career growth through various training programs that will expand your knowledge and skills.

Job Summary

A Business Development Representative (BDR) is responsible for creating customer leads through making calls and answering incoming customer calls to the sales department. The BDR will answer questions about current inventory and set up appointments for Sales Consultants. This position is essential in creating business for the dealership.

Responsibilities:

• Answer calls and internet requests for vehicle pricing, availability, etc
• Schedule appointments for potential customers to meet with our dealership's sales team in our beautiful showroom
• Confirm next day appointments and reschedule missed appointments
• Maintain a daily average of outgoing calls to previous day's showroom prospects, customers that did not purchase, etc
• Maintain a daily average of outgoing texts and outgoing emails
• Work with Internet Manager to follow up with hot leads
• Prospect the Manifest Lists
• Maintain the integrity of eLead record keeping
• Log all appointments in eLead
• Maintain daily appointment activity in shared document with BDM
• Exercise exemplary verbal and non-verbal communication skills and protect the dealership's interest when communicating with customers

The ideal candidate must have the following:

• An enthusiastic 'people person' that's motivated to succeed!
• Good customer service and communications skills
• Strong computer skills
• Thrives in a fast-paced team environment
• Team player and good work ethic
• A positive attitude and professional appearance
• Available to work some Saturdays

Education/Experience:

• High School diploma or GED
• Call center experience preferred

Physical Requirements:

• Must be able to sit and work phone and computer 8 hours a day

We offer a competitive compensation package which includes benefits such as:

• Paid Time off and Holidays
• 401k Plan with Employer Match
• Medical/Dental and Vision Insurance
• Voluntary Benefits available
• Vehicle Purchase and Service Discounts

PM22

PI216800572