Job description

Who We Are:

In 2022, Eastern Data was named Hampton Roads “Best IT Company” and was recognized as one of the “Best Places to Work”. We have been in business since 1986 and serve all of Coastal Virginia and North Carolina. We are one of the region’s leading IT Managed Services Providers by providing a proactive approach to IT support, cybersecurity and cyber compliance for small to mid-size businesses. We have over 50 employees and are looking for additional talent to join our team.

Full Job Description

Eastern Data is looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company on a growing sales team.

Our appointment setters are responsible for setting qualified appointments for our sales team. Appointment Setters will be responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment for a sales representative to meet with them, either in person or virtually. This role will fully feed the sales representatives with appointments to close the sales.

If you are a highly driven individual that enjoys talking to people, with a constant desire for personal and income growth, this is the ideal position for you.

Job Duties

• Generate leads by researching potential clients and calling to schedule appointments for the sales representatives
• Arrange and coordinate meetings between prospective clients and sales reps
• Maintain CRM with the most up to date client information on existing and new prospects
• Track all activities inside of CRM in real time, including call logging and company updates
• Adjusts sales script as needed and acknowledge limitations to bring in the right person into the conversation

Job Requirements & Qualifications

• Must be comfortable using and working with technology (we are a technology-based company)
• Comfortable making cold calls and talking to new people all day
• Ability to call, connect and interact with potential customers
• Persuasive, self-motivated and goal oriented
• Energetic, outgoing and friendly demeanor
• Work independently with ability to work as part of a team
• Able to multitask, prioritize and manage time efficiently
• In depth understanding of company services and its position in the industry
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Previous experience in telemarketing preferred, but not required

Job Types: Full Time, Part Time

Pay: Starting from $18/hour plus fee per appointment set, plus commissions on contracts closed

Benefits:

Eastern Data offer’s a competitive salary and a company culture that makes employees feel valued, supported and aligned with the organizational goals. Eastern Data encourages a collaborative climate the fosters an environment where employees feel challenged, valued and can pursue their passions and advance their careers. We are a strong believer in promoting our employees from within.

• 401 (k) + company matching
• Health, Dental & Vision Insurance
• Health Saving Account Options
• Gym and Wellness Partnerships and Activities
• Life Insurance
• Paid Holidays and Vacation Time
• Opportunity to earn additional PTO
• Parental Leave
• Professional Development Opportunities
• Quarterly All-Hands Teambuilding Activity
• Employee Social Events
• Monday Lunches
• Employee Referral Bonus
• Client Referral Bonus
• Volunteer Opportunities
• Growth from within

Alternate Titles: Telemarketing; Appointment Generator

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Morning shift
• No nights

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Virginia Beach, VA 23453: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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