Job description

The CSR position is responsible for the complete body shop front office operations associated with interfacing with our customers, vendors, insurance companies and teammates. This function requires strong communication skills, ability to multi-task, and good decision making skills. The most important element of this position is the constant interfacing with our customers and insurance companies. This position requires constant communication with the estimators to insure tasks are completed in a timely and accurate fashion.

Responsibilities'

• Dispatch and check in daily jobs to production

• Prepare final billing for completed work orders

• Phones and front office coverage

• Taking tow-ins and issuing purchase orders

• Assist estimators in closing out paperwork promptly and notify management of issues
• Issuing purchase orders for shop and paint supplies
• Schedule appointments for estimators as required
• Provide direct administrative support for Body Shop Director
• Provide direct administrative support for the Body Shop Office Manager
• Open daily work orders for appointments with estimators

Duties

• Dispatch and check in daily jobs to production

• Assist with customers and front office

• Maintain phones
• Prepare final billing on daily completed work orders

• Open and close daily work orders

• Maintain monthly log for Enterprise rentals

Work Remotely

• No

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Manassas, VA 20109: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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